Answers for your questions

We know you have many options to choose from when shopping online. We appreciate your business, so to help you decide we have answered some of the most common questions we get asked below:

Shipping Info

Destinations

  • We currently ship only to customers in the United States.
  • More destinations coming soon.

Times

  • We strive to make sure all products arrive as soon as possible.
  • Local orders may take up to 5 business days to be delivered to you and we ship within 2 business days.

Cost

  • We offer free shipping for Customers in the United States.
  • For other countries, shipping charges will be applied at checkout.

Orders

Payment Options

You can select your preferred payment method at checkout.

  • We accept secure payments via Credit Card, Debit Card & Apple Pay.

Order Placement

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will do our best to ship your packages within 2 business days. Our support team is always happy to guide you at any step!

Order Changes

Once an order has been places, it is not possible to edit or alter the order. If you need to make a change, you will need to cancel the order and place a new order with the new items you wished to change.

Late Orders

If you still do not receive your order, you can go to our Order Lookup page to look for more information, or contact us at support@epictravelshop.com.

Returns

Your 100% satisfaction is important for us. We offer a 14-day Return & Exchange Policy:

For more detailed information, see our return policy page.

  • support@epictravelshop.com